2. On the burdensome bureaucratic regulatory framework introduced by the Zambia Tourism Agency in 2017 which requires tourism enterprises to apply for a minimum of 22 licences and for some as many as 49 Licences and 7 permits from different authorities, the Agency recommended the following:
a. That a RIA is conducted by the Zambia Tourism Agency to review the 49 licences taking into account attempts to streamline the processes, harmonise some of the licences and consult extensively with all stakeholders during this process.
The Business Regulatory Act No. 3 of 2014 advocates for a single licensing system and a single regulatory clearance system. The single licensing system should facilitate compliance with multiple licensing requirements by multiple regulatory bodies through a single regulatory point such as a Regulatory Services Centre.
b. Regarding the Hotels Act which threatens proprietors with imprisonment 11 times, and tourists 3 times and thereby discouraging tourists and investors in the sector. The Hotels Act needs amendment. If the information requested from tourists is very important other options to deal with noncompliance should be considered. The focus should be on how the task/activity can be better enforced to achieve high levels of compliance rather than putting in place high punitive measures. This too requires a RIA as it involves amendment of the law.

3. Regarding the high cost of doing business in Zambia which ultimately makes Zambia an expensive tourist destination;
a. On the proposal to reduce VAT from 16% to 14%, discussions should be held between the Ministry of Tourism and the Ministry of Finance on whether a 2% concession on tourist services/products can be granted.
b. The 10% service mandatory charge, the 1.5% training levy and high customs/exercise taxation which TCZ proposes to be scrapped off or be reduced, a RIA should be conducted as fees, charges or levy revisions by law require a RIA.
c. The proposal by the TCZ to depreciate tourism capital inputs quickly also requires justification to show the benefits that would accrue.
d. The proposal to properly manage protected areas requires discussions with the Department of National Parks and Wildlife and Ministry of Tourism.
e. Management of roadblocks so as not to harass tourists. Solutions on how this can be done requires engagement of Zambia Police. However, this has been addressed as in the city centre there are no more road blocks except in designated checkpoint areas.
f. The proposal for ZESCO to only run the power station at night during low water season requires further discussions with ZESCO and Ministry of Energy and Water Development. The proposal was that a RIA should be conducted to assess the benefits and costs of implementing this proposal.

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